Call Centre Support UK is a Bulgarian call centre that offers flexible instruments for business processes optimization. Our primary focus is on increasing customer satisfaction and loyalty.
We provide quality and professional inbound and outbound outsourced services at affordable prices. Our outsourced services include but not limited to:
Inbound Call Handling
Outbound Telemarketing and Telesales
Overflow and Out-of-Hours Call Handling
work with you to grow your business by generating leads, increasing sales, growing awareness and delivering customer services that your customers can rely on
reduce your staff needs and costs as well as increase profits with a flexible approach
reduce your capital outlay on equipment, technology, space and utilities
quickly react and respond to mid-project changes in your brief
use sophisticated technology, including advanced call scripting
only ever use highly-trained, knowledgeable and experienced call centre staff you can rely on to get your key messages across
Our advantages are:
Enthusiastic attitude towards work
We work TOGETHER with you, for the achievement of your success
Phone, e-mail and chat utilized
Call Centre Support UK is a company that works with you. We want to help you achieve more that’s why we help local and international businesses with their BPO and help develop and expand their reach to clients.
You pay for commitment, for the right skills and the right approach. These are the key for a successful call centre and therefore a successful service providing business.
The key is to find the right strategic partner who cares for you and the well-being of your business, someone who will bring up new and innovative ideas in order for your business to compete more successfully on the market.
Bulgaria has also proven to be one of the most attractive destinations to invest in along Eastern Europe because of its low deficit levels, low and stable inflation rates and an amazingly low corporate tax of 10%.
Our employees not only speak English fluently, but they understand perfectly how British culture is developing and are with adequate perceptions of your clients habits and needs.
We offer geographical proximity as well – we serve your customers from the same time zone, since Bulgaria’s time zone is GMT +2 the difference between hours is not that sensible for each of the parties.
We ensure you that in this country the operational costs are lowest in the EU, so that’s a worry you don’t need to have. For more information on prices, please contact us.