Bespoke, Flexible Inbound and Outbound Call Centre Services
Confero helps your business to deliver real and lasting value to your clients and customers through a tailored, comprehensive call centre service. We will provide expertise, we will increase your bottom line and our highly-trained, motivated agent teams will be available to your customers, suppliers and stakeholders around the clock.
Adaptive, Decisive and Quickly Mobilised
We use a tried and tested combination of speed and accuracy and we can react to mid-brief and deadline changes quickly and efficiently. Our flat management structure allows us to make fast decisions and we can mobilise our agent teams with ease.
The Best Call Centre Staff in the Business
Our staff love working for us and for you, which is why we have such a low attrition rate. You wouldn’t employ staff who do half a job and leave your customers wondering why they deal with you and nor would we. We train them to exacting standards and they deliver for you, every time.
No ‘Off the Shelf’ Packages Here
Our service offering is consultative and collaborative. We won’t fob you off with a pre-delivered campaign. We’ll talk, listen, understand your brief, make relevant and appropriate recommendations and put together the tools you need for a successful campaign. We will then deliver on our promises.